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Delivery is charged per pallet and rates vary depending upon the postcode.
*Certain orders for Foamglas products will come direct from Belgium by standard curtain sided articulated trailer (16.5m long and 2.6m wide), which require a clear turning area of 20m x 20m for access. Please ensure that your site and it's immediate surroundings can take a vehicle of this size and that you have mechanical off-load facilities as it is not possible to off-load goods by hand. If necessary we can arrange delivery to a transport hub in the UK and redeliver on smaller ridgid vehicles. This will encur a further delivery charge.
Passivhaus Store mostly ships direct from supplier to you to minimise transport, reduce lead-in time and avoid costly double handling of goods. If your order contains products despatched from more than one source, our delivery cost calculator will add up each delivery charge to give you a total delivery cost. Note that our policy is simply to pass on the cost of delivery to you, not to use delivery charges to make hidden profits.
Delivery times will vary depending on the products ordered and may come in separate batches. Some deliveries will have specific delivery dates but this can not always be guaranteed. We will be as flexible as we can to meet your delivery requirements and will inform you of any changes to your expected delivery time as soon as possible. Please see window/door deliveries in the relevant product section.